Last Modified: Dec 1, 2022
INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT
Information About You. We collect several types of information from and about users of Tele365, including:
Information by which you may be personally identified, such as name, mailing address, email address, telephone number and account information, postal address, gender, occupation, or any other information collected on Tele365 that is defined as personally identifiable information under applicable law (“Personal Information”).
Health-related information or data, including PHI. This includes information collected in connection with your use of Tele365 that may be necessary for you to receive the Service, including information exchanged between you and Tele365.
Information about your Internet connection, the equipment you use to access Tele365, and usage details.
Information about you that does not identify you individually, such as whether you are a current user, your product interests, location or demographics, or information related to your inquiry or request.
Any other information we specifically request.
We collect this information: Directly from you when you provide it to us.
Automatically as you navigate through Tele365 (e.g., usage details, IP address, and information collected through cookies, web beacons, and other tracking technologies).
Information You Give to Us. The information we collect on or through Tele365 may include:
Information that we collect when you access to Tele365 or download the mobile app. Even without creating an account, we still collect from you some of the information described in Section II: INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT.
Information that you provide on Tele365, including information provided when you sign in or register for an account on Tele365 or for services provided by us, or through communications with you through Tele365.
Information to process or respond to your inquiries related to requests for the Service, customer service; and when you provide feedback on Tele365.
Records and copies of your correspondence (including email addresses) if you contact us, such as when you report an issue with Tele365 or other services.
Information that you provide for display or posting on Tele365, including information provided in social media and/or testimonials. Do not provide information for display or posting on Tele365 that you would not want others to save or share.
Your search queries on Tele365.
Information We Collect About You. As with many other websites and applications, as you navigate through and interact with Tele365, we may use automatic data tracking technologies to collect certain information about your equipment, browsing actions, and patterns, including:
Details of your access to Tele365, including traffic data, location data, logs, language, date and time of access, frequency, and other communication data and the resources that you access and use on Tele365.
Information about your computer, mobile device and Internet connection, including your IP address, operating system, host domain, and browser type.
The information we collect automatically includes statistical data and may also include Personal Information. We may also maintain it or associate it with Personal Information you provide to us or that we collect in other ways or receive from third parties. It helps us to improve Tele365 and to deliver a better and more personalized service, including by enabling us to:
Estimate how individuals access and use Tele365.
Store information about your preferences.
Speed up performance of Tele365.
Recognize you when you return to Tele365.
We do not respond to “do not track” signals in your browser. We may also collect data by using “pixel tags,” “web beacons,” “clear GIFs” or similar means (collectively, “pixel tags”) that allow us to know when you visit Tele365. Through pixel tags, we collect non-Personal Information or aggregate information that can be used to enhance your online experience and understand traffic patterns.
Information We Receive From Other Sources. This is information we receive about you if you use any of the other websites we operate or other services we provide. We sometimes work with third parties and they sometimes provide information about you. We obtain information from such third parties with whom we work to provide you with certain services (including, for example, sub-contractors, analytics providers, advertising networks, and search information providers, or third parties who share your information to provide health care services to you).
In addition, we may use third-party providers to serve or track interactions on other websites. You may link to or access Tele365 using other third-party websites. Use of such third-party websites is subject to the terms of service and privacy policies of those third parties. Tele365 does not control the use of third-party technology or the resulting information and is not responsible for any actions or policies of such third parties.
We may combine information we receive from other sources with information you give to us and information we collect about you. Depending on the types of information received, we will use the information received from other sources or the combined information for the purposes described in Section III: HOW WE USE YOUR INFORMATION.
III. HOW WE USE YOUR INFORMATION
We may use information collected about you, including Personal Information, in the following ways:
To complete any registration or actions you request online.
To provide you with the Service.
To communicate with you about the Service and information, and services that you request from us (which may include telephone, voicemail, email, SMS/text messages, or notifications within Tele365).
To contact you if you receive the Test resulting from your use of Tele365.
To administer your account.
To operate Tele365 and perform any services associated with Tele365, including providing you with technical support and to improve Tele365 and the Service.
To provide you with information that you have requested or to respond to your inquiries.
To measure or understand the effectiveness of communications (including advertising) that we send to you and others, and to deliver relevant communications to you and to provide you with communications from Tele365, surveys, newsletters, and other information.
To enhance the safety and security or performance of the Service. This includes verifying your identity and preventing or detecting fraud or other unauthorized or illegal activities.
To notify you about changes to the Service or Tele365.
For any purpose where you have given your consent (where legally required).
To comply with applicable federal, state, and other laws and regulations.
DISCLOSURE OF YOUR INFORMATION
To Tele365Solutions Inc. in accordance with the followings:
Purpose: To perform the Tests and issue Test result documents
Personal Information to be disclosed: Disclose to third parties (Tele365 Solutions, inc) any User Data you submit on or through the Tele365 for the purposes of providing the Service to you;
Retention period: Tele365 Inc. will destroy Personal Information received after a user corresponding to such Personal Information removes his or her account in Tele365.
To service providers that assist us in the maintenance, improvement, and optimization of Tele365, such as service providers that help us run and maintain the technology and security infrastructure that support Tele365 or that provide services such as email delivery, auditing and similar services.
To fulfill the purpose for which you provide it. For example, if you sign up for certain services, we may share your information in order to provide those services.
To any third parties we believe necessary or appropriate to comply with applicable laws.
To entities that assist us with marketing and advertising.
For any other purpose disclosed by us when you provide the information or with your consent.
If we are under a duty to disclose or share your Personal Information in order to comply with applicable law.
With respect to de-identified information, for any purpose without restriction.
In the event of a sale, merger, consolidation, change in control, transfer of substantial assets, reorganization, or liquidation, we may transfer, sell, or assign to third parties information concerning your relationship with us, including, without limitation, Personal Information that you provide and other information concerning your relationship with us.
For any purpose related to our use of information as set forth in Section III: HOW WE USE YOUR INFORMATION.
CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION
We strive to provide you with choices regarding the Personal Information you provide to us. We have created mechanisms to provide you with control over your information:
Do Not Track. We do not currently respond to “do not track” signals.
We have implemented adequate data security measures designed to reasonably secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of Tele365, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. The information you share in public areas may be viewed by any user of Tele365.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your Personal Information, we cannot guarantee the security of your data transmitted to Tele365; any transmission is at your own risk.
When you use Tele365 there is a risk that your PHI will be stored unencrypted on your mobile device. We take a variety of technical safeguards to make sure that your PHI does not leak onto your mobile device but we cannot guarantee that these safeguards work.
Tele365 manages and retain each Personal Information in accordance with relevant laws. Retention period of your Personal Information by Tele365 is as follows:
Information related to your registration: until a user removes his or her account in Tele365
Information related to the Service: until provision of the Service to a user is completed
Information related to your inquiry or request: until inquiry or request is processed or responded.
Tele365 will destroy all Personal Information in its possession at the end of the retention period referred to in this Section.
VII. THIRD-PARTY PLATFORMS
VIII. NO SERVICES TO PERSON UNDER THE AGE OF 19
Tele365 does not provide services to minors under 19.
CALIFORNIA RESIDENT PRIVACY RIGHTS
If you are a resident of California, the California Consumer Privacy Act (“CCPA”) provides you with additional rights regarding your Personal Information. This section describes the Personal Information we collect about you, how we use and disclose it, and how you can exercise your privacy rights under the CCPA.
For your Personal Information covered by the CCPA, your rights are described below.
Personal Information Disclosures
In the last twelve (12) months, we have collected the following categories of Personal Information about you:
Identifiers (e.g., name, mailing address, email address, and telephone number, as well as unique identifiers such as your IP address, account login information, cookies or similar data)
Characteristics of protected classifications under California or Federal law (e.g., your gender or age)
Internet or Other Electronic Network Activity Information (e.g., browsing history, activity, and service pages visited to help you get started, and information regarding your interactions with Tele365)
Inferences drawn from the information identified above
We collect this Personal Information directly from you when you provide it to us; automatically as you navigate through Tele365. For more information about the sources from which we collect your Personal Information, please see Section II: INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT above.
We collect and use your Personal Information for our own operational purposes to provide the Service to you; audit interactions onTele365; secure Tele365 and detect, protect, and investigate against security incidents; or improve Tele365 (e.g., identify bugs, repair errors, and ensure that services function as intended). For more information about the purposes for which we use your Personal Information, please see Section III: HOW WE USE YOUR INFORMATION, above.
The Personal Information we disclose is described in Section IV: DISCLOSURE OF YOUR INFORMATION above. In the last twelve (12) months, we have disclosed certain information to third parties (such as our service providers) as set out below for a business or operational purpose:
Categories of Personal Information Categories of Third Parties
Identifiers (e.g., such as your email address, IP address, account login information, cookies or similar data) Service providers who provide professional or technical support functions; Professional service organizations; Analytics providers for our platforms.
Internet or other similar network activity (e.g., browsing history, activity, and service pages visited to help you get started, search history, and information regarding your interactions with Tele365) Service providers who provide professional or technical support functions; Analytics providers for Tele365 and platforms.
Geolocation data Service providers who provide professional or technical support functions; Analytics providers for Tele365 and platforms.
Like many organizations, we engage third parties to help deliver interest-based advertisements to you and may make use of third-party tracking technologies or other online marketing services. In doing so, we may make available or transfer your Personal Information (e.g., Identifiers such as your IP address, Geolocation data, and Internet or other similar network activity) to third parties, such as advertising agencies, advertising services, analytics providers, sponsored content providers, social media platforms, and other similar technology companies. In certain cases, sharing data with these providers could be considered a “sale” under CCPA even though it is not a sale in the traditional sense. In the prior twelve (12) months, we may have sold (as defined by the CCPA) or disclosed for consideration certain categories of your Personal Information.